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HOW TO INSPECT YOUR BUSINESS



1)Team

You need to ask how my team is going?

What results have been achieved?

What efforts has been made?

What does data shows about our growth?

Are we taking care of our employees enough?

What all problems our employees are facing inorder to scale and work better?

How can those problems be solved?

When we should have some improvement in terms of timeline?

What is the call to action to do it?



2) Systems

What is the system that we have in the company for hiring?

What questions we ask during hiring someone?

How is the firing protocol? How do we fire somebody? Who fires somebody?

What do we do with the exit interview?

What opportunities do we give to them?

How do we let them go?

What is the system when we have a complaint come in?

What is the system that we have when a question comes in?

What is the system that we have when we have a good story come in?

What is the system and procedure that we have when we recruit somebody when we're putting them in a department that's processing or compliance or operations or . . .

What is our system for training new hires?

How is the new hire going to learn about our company?

How is the new hire going to be injected into the culture?

What process do they go through for orientation?

Is our CRM doing a good job, or can we get a better one?

What aspects of the software are we using/not using?

Should we eliminate anything?

What can we enhance?

When we should have some improvement in terms of timeline?

What is the call to action to do it?




1) Sales

How is our sales going on?

What are the sales process are customer goes through?

How we are doing are prospecting?

What efforts our salespeople are putting?

What results our salespeople are getting?

What this person or that person has done highest sales?

What other salespeople can learn from that person?

What experiments we are doing in our sales calls?

Are the salespeople doing proper follow ups?

Are salespeople improving themselves daily?

How is the sales team leader working?

What all things he is doing to improve the condition?

Why is he unable to achieve better results?

How can I help them?

What all are their problems?

How is the customer service?

How is the customer experience after they bought the product?

When we should have some improvement in terms of timeline?

What is the call to action to do it?



2) Partners

How is our relationship with our partners?

How is our partners relationship with us?

What was the purpose of our partnership in the beginning?

Are we on track?

Are we achieving our partnership results which we expected?

Why we are unable to achieve our partnership goals?

What all are the reasons?

What are the solution of those problems?

Who can help us in finding the solutions of those problems?

Are we achieving better results with our partnership?

Why we are unable to get better results?

How we can get better results?

Solutions to problems?

When we should have some improvement in terms of timeline?

What is the call to action to do it?



3) Brand

What is the value of our brand in the market?

Why is it not improving or why is it improved?

Where we need to improve?

How other brands in our industry have improved?

What all things they did?

How can we do better branding than our competitors?

How we are measuring our brand value?

How the top brands measure their brand value?

What history says?

What’s the meaning of our brand in the market?

When we should have some improvement in terms of timeline?

What is the call to action to do it?




4) Customer Service

How is our customer service?

Are our customers happy from our customer service Why customers are happy or unhappy from our customer service?

How can we improve it?

What are the top 10 companies in the world with best customer service?

How we can copy them with more improvements?

How we should measure our customer service?

Is our bad customer service preventing us from getting referrals?

When we should have some improvement in terms of timeline?

What is the call to action to do it?


5) Talents and Skills

What all skills we need to grow the company to get better results?

Are all of our employees having the skills which is required to their work?

Are all employees growing and learning new skills according to the market requirements?

What all things market requires from every employee?

How we should develop those skills in our employees?

How we should encourage our employees to develop new skills?

When we should have some improvement in terms of timeline?

What is the call to action to do it?


6) Growth

Growth or Expansion is a very important part in every business.

Many times people just from the first day of business start expanding before even making the business sustainable. Expansion comes after survival. Many times companies start reaching to new markets before even covering their home market. It’s very important to cover your home market first then thinking about entering the new market.


Questions you need to ask regarding expansion:

Is it the right time to expand?

Do we have enough resources to expand?

What is our purpose of expanding?

What is the best way to expand with our current resources?

In which area or our business we should expand which will give us biggest output?

What all are our strategies for expansion?

Have we covered our home market first?

How we can expand with minimal resources?

What could be the worst case scenario of our expansion?

What could be the best case scenario of our expansion?

What risks are involved in our expansion?

How we can minimize those risks?

What should be our speed of expansion?

Is it worth it to expand after considering our best and worst case outcomes?

What all things we need to expand?

Do we have enough team member or sales people to expand our busiess?

First we need to develop more team then we need to expand.


7) Culture

What is our company culture?

Why we made that culture?

Are all our employees and leaders following the company culture?

Are we re-reminding our culture enough times?

Are we hiring according to our company culture?

What we can do to improve our company culture?

Are we improving our company culture?


8) Compliance

Are we good on our compliance?

What process we have to keep rechecking that we’re following all government rules?

Why someone can sue us?

What are minor compliance mistakes we are doing?

Are our salespeople misrepresenting the company? Are our salespeople closing sales at any cost?

How we make a system to keep checking our compliances?

Do we have enough lawyers network

Compliance is what keeps you in business especially in America.




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